The hidden twist behind women’s professional network recall

The hidden twist behind women's professional network recall
Women demonstrate superior recall of workplace relationships in dense teams, yet their advantage fades in networks marked by structural holes. Credit: ESMT Berlin

Women have a more refined sense for social relationships in professional settings. They are more accurate in identifying who is connected to whom and better at remembering these relational structures. Paradoxically, this ability may help explain why women remain underrepresented in certain positions of influence.

This is the conclusion of recent research by Eric Quintane (ESMT Berlin), Matthew Brashears (University of South Carolina), Helena V. González-Gómez (NEOMA Business School), and Raina Brands (UCL School of Management). Their study is published in Personnel Psychology.

Across three studies with a combined sample of more than 10,000 participants, a clear pattern emerged: Women demonstrated more accurate recall, especially in dense and cohesive networks.

This advantage was observed in a large-scale survey conducted in the United States, an analysis of real friendship networks among MBA students, and an online experiment with working professionals.

However, as soon as professional networks become more open and less connected, meaning they exhibit so-called structural holes, this advantage disappears.

Structural holes occur, for example, in cross-functional project teams where members have limited direct connections and information flows through a few individuals or in informal executive networks where key individuals connect otherwise disconnected decision-makers. In both cases, it is the people at the intersections who gain access to influence.

In these types of networks, lost their advantage over men. “Women appear to rely more on a triadic closure mental schema, assuming a relationship between two individuals who are both connected to the same third party.

“This shortcut boosts their accuracy in cohesive teams but creates phantom ties in sparse networks with structural holes, which makes their advantage disappear in those contexts,” says Quintane, associate professor of organizational behavior at ESMT Berlin.

The findings suggest that organizations should be aware of these differing cognitive perceptions of social networks to ensure that women and men have to key positions where recognizing and bridging network gaps is essential.

More information:
Eric Quintane et al, Gender, Network Recall, and Structural Holes, Personnel Psychology (2025). DOI: 10.1111/peps.12691

Provided by
European School of Management and Technology (ESMT)

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The hidden twist behind women’s professional network recall (2025, September 2)
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